Alto-Shaam 1000-BQ2/192 Troubleshooting Guide download pdf (Page 25)

TRANSPORTATION

DAMAGE and CLAIMS

All Alto-Shaam

equipment is

sold F.O.B. shipping

point, and when

accepted by the

carrier, such shipments

become the property

of the consignee.

Should damage occur in shipment, it is a matter between the

carrier and the consignee. In such cases, the carrier is

assumed to be responsible for the safe delivery of the

merchandise, unless negligence can be established on the

part of the shipper.

1. Make an immediate inspection while the equipment is

still in the truck or immediately after it is moved to the

receiving area. Do not wait until after the material is

moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until you

have made a proper count and inspection of all

merchandise received.

3. Note all damage to packages directly on the carrier’s

delivery receipt.

4. Make certain the driver signs this receipt. If he refuses

to sign, make a notation of this refusal on the receipt.

5. If the driver refuses to allow inspection, write the

following on the delivery receipt:

Driver refuses to allow inspection of

containers for visible damage.

6. Telephone the carrier’s office immediately upon finding

damage, and request an inspection. Mail a written

confirmation of the time, date, and the person called.

7. Save any packages and packing material for further

inspection by the carrier.

8. Promptly file a written claim with the carrier and attach

copies of all supporting paperwork.

We will continue our policy of assisting our customers in

collecting claims which have been properly filed and actively

pursued. We cannot, however, file any damage claims for

you, assume the responsibility of any claims, or accept

deductions in payment for such claims.

Alto-Shaam, Inc. warrants to the original purchaser that any

original part that is found to be defective in material or

workmanship will, at our option, subject to provisions

hereinafter stated, be replaced with a new or rebuilt part.

The labor warranty remains in effect one (1) year from installation

or fifteen (15) months from the shipping date, whichever occurs

first.

The parts warranty remains in effect one (1) year from installation

or fifteen (15) months from the shipping date, whichever occurs

first.

Exceptions to the one year part warranty period are as listed:

A. Halo Heat cook/hold ovens include a five (5) year parts

warranty on the heating element. Labor will be covered

under the terms of the standard warranty period of one (1)

year or fifteen (15) months.

B. Alto-Shaam Quickchillers include a five (5) year parts

warranty on the refrigeration compressor. Labor will be

covered under the terms of the standard warranty period of

one (1) year or fifteen (15) months.

This warranty does not apply to:

1. Calibration

2. Replacement of light bulbs and/or the replacement of

display case glass due to damage of any kind.

3. Equipment damage caused by accident, shipping, improper

installation or alteration.

4. Equipment used under conditions of abuse, misuse,

carelessness or abnormal conditions.

5. Any losses or damage resulting from malfunction, including

loss of product or consequential or incidental damages of

any kind.

6. Equipment modified in any manner from original model,

substitution of parts other than factory authorized parts,

removal of any parts including legs, or addition of any

parts.

This warranty is exclusive and is in lieu of all other warranties,

expressed or implied, including the implied warranties of

merchantability and fitness for purpose. In no event shall the

Company be liable for loss of use, loss of revenue, or loss of

product or profit, or for indirect or consequential damages.

This warranty is in lieu of all other warranties expressed or

implied and Alto-Shaam, Inc. neither assumes or authorizes any

persons to assume for it any other obligation or liability in

connection with Alto-Shaam equipment.

ALTO-SHAAM, INC.

Warranty effective January 1, 2000

W164 N9221 Water Street

●

P.O. Box 450

●

Menomonee Falls, Wisconsin 53052-0450

●

U.S.A.

PHONE: 262.251.3800 FAX: 262.251.7067

•

800.329.8744 U .S . A / CANADA WEBSITE:

800.558.8744 USA/ CANADA 262.251.1907 INTERNATIONAL WWW.alto-shaam.com

PRINTED IN U. S . A .

RECORD THE MODEL AND SERIAL NUMBERS OF THE UNIT FOR EASY REFERENCE. ALWAYS REFER TO BOTH

MODEL AND SERIAL NUMBERS IN ANY CONTACT WITH ALTO-SHAAM REGARDING THE UNIT.

Model: _____________________________________________________

Voltage: ____________________________________________________

Serial Number: _____________________________________________

Date Installed:_______________________________________________

Purchased From: _____________________________________

_____________________________________________________________

LIMITED

WARRANTY

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Alto-Shaam 1000-BQ2/192 Troubleshooting Guide Page 25

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